News

Summer Vacation - No Shipping

14 July, 2014

Due to summer vacation plans, the store will not ship orders from July 25 through August 3.  You may still place orders during that time, but they will not ship until after August 3.

Thank you.

USPS Shipping Errors

31 January, 2014

Dear Customers,

Over the past couple weeks, we have discovered and are currently researching a significant loss of orders due to errors with our local postal service.  We are working with the postal service to help them research the issue and make any necessary corrections.

While we work on this issue, we ask your patience.  We will take care of you and we will make sure the postal service takes care of us.

At this time, we will continue to use the US Postal Service for mailing your orders as this service is the most reliable and economical shipping service available to us.  We have never had issues like this with the postal service before and we do expect this one to be resolved quickly.

Many thanks from the BGG Store,

Joni & Kristine
BoardGameGeek, LLC
X

Our apologies for the late shipping!

10 December, 2013

Wow!  We have received a ton of orders since the last update.  Now, we expected this to some extent, so we do have some seasonal help in place to fulfill orders.  However, you guys are blowing our expectations out of the water, so there are going to be some delays in shipping as a result.

We anticipate being caught up with shipping in the next week or so, but if you don't receive your package as quickly as usual, please sit tight.  We just wanted to let you know, as the more "where is my package" emails we get, the longer it takes to answer all of the questions and ship everything.

Thank you very much for your orders, and we apologize for any increased time it takes for you to get your packages.  Now back to packing orders!

One Day Shipping Delay

25 November, 2013

The BGG Store will be shipping orders placed over the course of the last week on Tuesday, November 26.  This is a one-day unplanned delay from the original holiday shipping schedule.  Our sincerest apologies for the inconvenience.

2013 Holiday Shipping Notes

15 October, 2013

The holidays are fast approaching, so we need to make you aware of some shipping dates and other notes:

Until November 18 - Regular shipping as planned.

November 19-24 - BGG Store will be at BGG.CON in Dallas, TX, USA - orders will be accepted, but shipping will not occur until November 25.

***November 22 - International orders MUST be placed by this date to mostly guarantee delivery by Christmas.  (This assumes that your address is correct, that the postal services are functioning well with the holiday load and there are no customs complications.)

November 28 - Thanksgiving holiday in USA - all orders shipped before this will need to add an extra day or two to shipping times.

***December 13 - Domestic (USA) orders MUST be placed by this date to mostly guarantee delivery by Christmas.  (This assumes that your shipping address is correct, and that the postal services are functioning well with the holiday load).

December 20 - Last day orders will ship for 2013.  Orders will ship that morning, so any orders received that afternoon or later will not ship until January.

January 3 - Shipping as per usual.

 

Thank you,

Joni & Kristine

BoardGameGeek Store

New Products Added on July 5th!

04 July, 2013

We've got some cool new promos in, as well as a couple of restocks; check 'em out!  Also, a reminder that Joni and Amanda will be returning from much-deserved vacation to process orders again on Monday, so shipping will resume as normal very soon!

New Promos

Chicken Caesar: Fowl Play Expansion


http://boardgamegeekstore.com/products/chicken-caesar-fowl-play

 

The Lost Dutchman: Pixel Prospector Player Board


http://boardgamegeekstore.com/products/the-lost-dutchman-pixel-prospector-player-board



Mythic Battles: Heracles Promo card


http://boardgamegeekstore.com/products/mythic-battles-heracles-promo-card



Quarantine: First Aid Expansion


http://boardgamegeekstore.com/products/quarantine-promo



Tzolk'in: The Mayan Calendar: Mini Expansion 2


http://boardgamegeekstore.com/products/tzolkin-the-mayan-calendar-mini-expansion-2



Restocks

Kingdom Builder: Caves


http://boardgamegeekstore.com/products/kingdom-builder-caves



The Manhattan Project: Nations Expansion


http://boardgamegeekstore.com/products/the-manhattan-project-nations-expansion

Welcome to the New BoardGameGeek Store!

09 June, 2013

As the title of this blog post says, welcome to the new BoardGameGeek Store!  Back when we first started this endeavor, we had no idea how popular our little promo store could get, but over the years it has really exploded, both with you, our awesome users, and with the great publishers that provide these promos!  Due to this popularity, we decided to make an upgrade to the look and feel of the store. Thank you kindly for not pointing out how not-awesome the old store was, but greener pastures are now here!

Hopefully, you will find this new store much easier on the eyes, as well as easier to navigate and use.  I know we dig it, and we hope you will as well!

This blog is where we will be publishing all news related to the BoardGameGeek Store, so keep an eye on it for news of our latest offerings.  Until the next update, happy shopping to you all, and even happier gaming!