Click on the subject link to get answers to the related questions:BGG Store Account
- Do I have to have an account to place a purchase?
- What are the benefits of a registered account?
- My e-mail address has changed, how do I update the e-mail address for my account?
- How do I create an account after I've placed orders as a “guest”?
- Does my BoardGameGeek.com user ID link with my BGG Store account?
- Is there a minimum purchase?
- Is there a maximum purchase?
- I just placed two or more orders in a row – May I combine them into one package for shipment? I placed an order for an item (or an entire order) by accident – How do I cancel it?
- Can I add items to an order that I previously placed?
- What payment options are accepted?
- I see two buttons PayPal and Go To Checkout – which one do I use?
- How will my order be packaged?
- Which service providers are used to deliver my order?
- When will my order ship?
- What are the estimated delivery times for my order?
- What kind of tracking information is available for my order?
- My order shipped, but it has not arrived within the estimated time of delivery – what do I do?
- I got my order, but something is incorrect/missing – what do I do?
- Do you offer gift wrapping?
- Can I ship my order to my friend?
- What is the difference between handling fees and shipping fees?
- International customers ONLY – I just received notice that I am being charged customs fees, what do I do?
- Canadian customers ONLY - What are brokerage fees?
- Are customs fees included with my purchase?
- Canadian Customers ONLY – What are brokerage fees?
- Can I request customs forms show my purchase as a “gift”?
- I got my order and I want to exchange the item, how do I exchange?
- I got my order and discovered I don't need it, how do I return it for a refund?
- My order hasn't shipped yet, how do I cancel it?
- Are these hard copy gift cards or digital?
- Can I send these to a friend?
- How do I download the digital magazines?
- The link for the digital download isn't working – what do I do?
- My question is not answered above, how do I contact you?
- Publishers/Distributors ONLY - How do I request a product be added to your catalog?