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Dear Customers,Over the past couple weeks, we have discovered and are currently researching a significant loss of orders due to errors with our local postal service.  We are working with the postal service to help them research the issue and make any necessary corrections. While we work on this issue, we ask your patience.  We will take care of you and we will make sure the postal service takes care of us.At this time, we will continue to use the US Postal Service for mailing your orders as this service is the most reliable and economical shipping service available to...

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Wow!  We have received a ton of orders since the last update.  Now, we expected this to some extent, so we do have some seasonal help in place to fulfill orders.  However, you guys are blowing our expectations out of the water, so there are going to be some delays in shipping as a result.We anticipate being caught up with shipping in the next week or so, but if you don't receive your package as quickly as usual, please sit tight.  We just wanted to let you know, as the more "where is my package" emails we get, the longer...

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The BGG Store will be shipping orders placed over the course of the last week on Tuesday, November 26.  This is a one-day unplanned delay from the original holiday shipping schedule.  Our sincerest apologies for the inconvenience.

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The holidays are fast approaching, so we need to make you aware of some shipping dates and other notes: Until November 18 - Regular shipping as planned. November 19-24 - BGG Store will be at BGG.CON in Dallas, TX, USA - orders will be accepted, but shipping will not occur until November 25. ***November 22 - International orders MUST be placed by this date to mostly guarantee delivery by Christmas.  (This assumes that your address is correct, that the postal services are functioning well with the holiday load and there are no customs complications.) November 28 - Thanksgiving holiday in...

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We've got some cool new promos in, as well as a couple of restocks; check 'em out!  Also, a reminder that Joni and Amanda will be returning from much-deserved vacation to process orders again on Monday, so shipping will resume as normal very soon!New PromosChicken Caesar: Fowl Play Expansion http://boardgamegeekstore.com/products/chicken-caesar-fowl-play   The Lost Dutchman: Pixel Prospector Player Board http://boardgamegeekstore.com/products/the-lost-dutchman-pixel-prospector-player-boardMythic Battles: Heracles Promo card http://boardgamegeekstore.com/products/mythic-battles-heracles-promo-cardQuarantine: First Aid Expansion http://boardgamegeekstore.com/products/quarantine-promoTzolk'in: The Mayan Calendar: Mini Expansion 2 http://boardgamegeekstore.com/products/tzolkin-the-mayan-calendar-mini-expansion-2RestocksKingdom Builder: Caves http://boardgamegeekstore.com/products/kingdom-builder-cavesThe Manhattan Project: Nations Expansion http://boardgamegeekstore.com/products/the-manhattan-project-nations-expansion

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